The Internet of Things! It allows us to connect nearly every device in our lives in a meaningful and useful way, glean new insights from sensors, and utilize hardware as never before. What could go possibly wrong?
Today, Kit Walsh from the EFF provides that answer with a review of a disappointing update from Nest/Google. From the article:
"...[B]ricking the Hub sets a terrible precedent for a company with ambitions to sell self-driving cars, medical devices, and other high-end gadgets that may be essential to a person’s livelihood or physical safety."
This news is frustrating on many levels, but I will stay in my wheel house of hardware, data, and privacy.
- Hardware: once you purchase a device, it's your's and you own it. End of story. With this decision, Nest/Google effectively went into the homes of every lifetime member and poured water on their laptop. Sure, you could reclaim some parts, but your home isn't a chop shop and customers aren't scavengers.
- Data: certainly the people who purchased a Hub are interested in their data, but after the shutdown date, the data will be deleted.
- Privacy: getting back to the laptop analogy -- borrowing from Newton, every possession in your home remains in a state unless acted on by an outside force. Most customers probably wouldn't be happy about Nest/Google entering their homes.
So what recourse to consumers have in the emerging field of IoT? In general, you can count on me to be against compelling an entity to "do the right thing" through regulation or similar means. But how can we react against behemoths like Alphabet at al when they make decisions against the interests of **paying** customer base? Again from the article:
"But there's another way to push back against untrustworthy devices, and that's refusing to buy electronics and software that prioritize the manufacturer's wishes above your own."
In the Internet of Things, who really owns hardware after purchased? Without a doubt, the customer. However, stripping people of their right to use their property as they choose and denying access to their data shows people in this case don't actually own said hardware and data -- they've subscribed to it! While subscription works fantastically well in some cases (Netflix, Spotify, etc), it's counter-intuitive and wrong for this use case in IoT. Something to keep in mind the next time you're building out your smart-home.